Shipping & Returns Policy
Shipping Information
All orders for "ECG in the Pocket" are fulfilled and shipped directly by Amazon. This ensures that you receive the fastest and most reliable shipping service available.
Shipping Rates & Destinations: We ship worldwide to all countries served by Amazon marketplaces (including USA, UK, EU, Canada, and Australia).
Shipping Costs: Shipping fees are calculated by Amazon at checkout and depend on your location, the selected shipping speed, and your Amazon Prime membership status.
Delivery Times: Standard shipping typically takes 1–5 business days within the same region. International shipping may take longer depending on customs processing.
Tracking: Once your order has shipped, you will receive a tracking number directly from Amazon via email or through your Amazon "Your Orders" dashboard.
Return & Refund Policy
Since our book is sold and shipped by Amazon, all returns, replacements, and refunds are handled through the Amazon platform to make the process as easy as possible for you.
Return Window: Most items can be returned within 30 days of receipt of shipment.
How to Initiate a Return: 1. Log into your Amazon account. 2. Go to "Your Orders". 3. Find your order for "ECG in the Pocket" and select "Return or Replace Items". 4. Follow the prompts to print your return label.
Refunds: Once Amazon receives the returned book, your refund will be processed back to your original payment method, usually within 3–5 business days.
Damaged or Defective Items: If your book arrives damaged, please contact Amazon Customer Service immediately through your account for a free replacement or full refund.